What are the delivery methods and when can I expect my order?
We deliver via our courier partner, MDS Collivery. Orders are delivered within 5-7 days after payment, and we deliver for free on all orders over R950.
You can also choose to collect your order from our offices at 21 Capricorn Boulevard, Capricorn Business Park, Muizenberg, 7945.
Do I have to create an account to order product?
Yes and it's very easy to do so. You can create one either when you:
1. Click on My Account at the top of the page or,
2. When you check out.
My order has not arrived yet. How do I check the status?
To check the status of your order:
1. Go to https://towerworldprints.com
2. Log on to "My Account".
3. Select My Orders.
What is your guarantee?
We want to make sure you are completely satisfied with your order.
If you are not satisfied with the products and/or printing contact us within 30 days of receiving your order and we’ll do our best to make it right. Please be aware that some items may be subject to a restocking fee. No hassles, no hurdles. 100% satisfaction guaranteed—that’s our promise to you.
Can I upload and design my artwork?
You can either upload your own design or personalize our predesigned templates under the Ideas & Templates page on the website.
If you have your own artwork, it can be uploaded to our design software.
What type of files do you accept for artwork for your custom stickers?
Allowed file types are: JPEG and PNG. Images must be less than 32MB - suggested size max height/width is 1000px.
What's the difference between waterproof & water-resistant labels?
Water-resistant labels are good for products that may get splashed, rinsed, or wiped off but will not be submerged in water.
Waterproof labels work better on products that will get submerged in ice or water, or are exposed to extreme temperatures or outdoor environments.
What kind of material do you use for your stickers?
Custom stickers are produced on a vinyl material. Our vinyl film stickers come with the option of a matte or glossy coating. These are great for making premium branding stickers, logo stickers and more.
Can your custom stickers be used on windows?
Yes, our waterproof stickers can adhere to glass windows with guaranteed removability of up to 18 months.
Are your stickers waterproof?
Yes, our stickers are waterproof and they are great to use as branding stickers for people to add to water bottles, as food labels, cars and more.
What is the difference between a matte and glossy custom sticker?
A matte finish offers a smooth, non-glossy surface that's practical for almost any custom sticker.
A glossy material offers a photo-quality finish that makes graphics pop and text sharper, while providing a sleek, shiny finish to your stickers.
Are your custom stickers removable?
Once applied, the waterproof stickers are guaranteed for 18 months removability from painted metal, glass and most plastic. Do not apply the custom stickers to vinyl materials, as it is not easily removable.
Can you print large quantities of stickers (over 10,000)?
Yes! If you are looking for quantities over 10,000 stickers, please contact us on 0800 220 488.